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Customer Training DeskCenter Professional 2008
Date: 02.06.2008 - 14:50
Category: Customer Training
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You are here: Solutions > Licence Model

Licence Model

Single Licence (licence per client)
Title Description
Basic Licence The DeskCenter Basic license is the basis of the DeskCenter® Management Suite, it must become licenced. In this licence all important basic functions of the DeskCenter® Management Suite are contained. In the detail the DeskCenter Basic licence contains the following functions:
  • hardware and software inventory
  • asset management
  • licence management with flexible inclusion or exclusion rules for applications, filescan or operating systems
  • user management
  • cost centre administration, graphic evaluations and reporting
Extended Licence Management Licence
  • The automated product identification database contains about 20.000 data sets having up to 60 rules per software product. It applies for software products that are subject to license as well as for freeware products.
Management Licence
  • system management for computer systems (network configuration, user management, shares management, control of processes and services)
  • system management for computer groups (Wake on Lan, Shutdown/Reboot, create user accounts, send network messages)
  • remote desktop on the Fly or as service by UltraVNC
  • Active Scripting Toolbox for the integration of own management functions on basis of VB Scripts
OS Deployment Licence
  • integrated, completely automated deploy of operating systems
  • new installation of MS operating systems
  • providing and yield of installation images
  • administer from installation keys and activation keys over MAC adresses
  • supply as bootable CD-ROM or PXE
  • serial number administration
  • completely integrated configuration of unattended files and drivers support
  • support by Microsoft® Windows™ NT, Windows™ 2000, Windows™ Server NT/2000/2003/2008, Windows™ XP, Windows™ Vista (all versions)
  • deployment by CD/DVD, USB stick, ISO image, integrated PXE server or alternative TFTP/DHCP/PXE servers
Software Delivery Licence
  • software deployment for Microsoft Installer packages (MSI), standard setups, Thinstall packages and drivers
  • Microsoft Installer Commandline editor
  • support of distributed software depots
  • deployment of software packages over provided rules (IF-THEN-rules)
  • Integration of the virtualisation platform Thinstall
Patch Management Licence
  • central administration for determining, download and installing of necessary patches
  • time-steered download of updates
  • uninstall patches
Document Extensions Licence
  • save the documents in DeskCenter® Management Suite data base
  • read-only-modus or as OLE object
  • specify of own categories
  • additional information to the document
  • link with systems/components/users/licences
Single Licence (licence per component)
Title Description
SNMP Licence
  • automatic inventory of SNMP-able devices
  • schedule control
  • SNMP templates
  • import of MIB files
  • view of the devices in the component view
Additional Components
  • free up to the amount of licenced Basic Licences (number of clients)
Single Licence (licence per named user)
Title Description
Helpdesk
  • administer of trouble tickets
  • email template system
  • cost centre-referred accounting and evaluation
  • web console for the acceptance of user tickets
  • knowledge base (knowledge data base) including a Web-front-end
Service Management
  • administer of schedules
  • calendar function
  • resource planning (group schedule)
  • allocation from dates to systems, peripheral devices, persons and helpdesk tickets
  • accounting and evaluation
  • series dates
  • Helpdesk Licence required
PocketPC
  • stock check on basis of drawing up the inventory
  • add new systems and components
  • synchronize the data with the DeskCenter® Management Suite data base
Single Licence (licence per database)
Title Description
POP3 Connector
  • Examines POP3 account and provides tickets and/or assigns emails to a ticket of the Helpdesk system.